Quality Policy
Work is planned against agreed requirements and acceptance criteria. Deliverables are reviewed, tested and controlled before release. Lessons learned are retained and used to improve future delivery.
Our policies are proportionate to a specialist SME and are reviewed as the business, customer base and contractual obligations develop.
Work is planned against agreed requirements and acceptance criteria. Deliverables are reviewed, tested and controlled before release. Lessons learned are retained and used to improve future delivery.
Information is protected according to sensitivity, contractual requirements and business risk through access control, secure devices, approved storage and incident response.
AI-assisted tools may be used to improve productivity where appropriate. Human review remains mandatory, and restricted customer information is never submitted to public systems without authorisation.
Setter Industries supports fair treatment, professional conduct and decisions based on capability, suitability and the needs of the work.
Bribery, improper influence and undisclosed conflicts of interest are not accepted. Potential conflicts are identified and managed transparently.
We seek to reduce avoidable travel, waste, energy use and unnecessary hardware consumption while meeting customer and security requirements.
We process contact and business information supplied through enquiries, procurement and project activity for legitimate business, contractual and legal purposes. Requests can be sent to privacy@setterindustries.co.uk.
This static website does not intentionally use advertising or behavioural tracking cookies. Third-party content or hosting services may process basic technical information required to deliver the site.
Signed or customer-specific policy statements, certificates and evidence can be supplied during onboarding or tender response where relevant.